Remove Serpom ransomware

What is ransomware

Serpom ransomware is because it’ll encrypt your files, making them unopenable. This type of malware is usually referred to as ransomware. If you remember having opened a spam email attachment, pressing on an ad when visiting suspicious pages or downloading from sources that aren’t exactly trustworthy, that’s how you may have allowed the threat to get in. If you carry on reading the report, you will find tips on how infection might be avoided. Dealing with a ransomware infection can have severe consequences, therefore it’s crucial that you know about its distribution ways. It may be particularly shocking to find your files locked if it’s your first time hearing about ransomware, and you have little idea about what type of infection it is. Files will be unopenable and you would soon find that you are asked to give cyber crooks a certain amount of money in order to unlock the files. Remember who you are dealing with if you consider paying the ransom, because it is dubious criminals will take the trouble sending a decryptor. We are more inclined to believe that you’ll be ignored after you pay. Ransomware does hundreds of millions of dollars of damages to businesses, and you’d be supporting that by paying the ransom. You should also look into free decryptor available, maybe a malware researcher was able to crack the ransomware and thus create a decryption program. Look into other options to restore files, such as a free decryptor, before making any rash decisions to pay. In case you had backed up your files before, after you uninstall Serpom ransomware, you may recover them from there.

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How to prevent a ransomware contamination

In this section, we will discuss how your machine might have acquired the infection in the first place. Ransomware mainly sticks to basic methods, but there’s a possibility that more elaborate ones are used. Many ransomware creators/distributors stick to sending spam emails containing the ransomware and hosting the ransomware on different download websites, as those methods are quite low-level. It is most probable that you got your device infected when you opened an infected email attachment. A contaminated file is added to a somewhat legitimate email, and sent to all potential victims, whose email addresses they have in their database. It’s not really that surprising that people fall for these emails, if they’ve little knowledge with such things. You need to look for certain signs, such as grammar mistakes and email addresses that look completely bogus. It wouldn’t be surprising if big company names like Amazon or eBay were used because users would be more trusting with senders they know. It is recommended that even if you know who the sender is, the sender’s address ought to still be checked. If the email lacks your name, that should raise suspicion. If a company with whom you have dealt with before emails you, they will know your name, thus greetings like Member/User won’t be used. Let’s say you’re an eBay customer, an email they send you will have your name (or the one you have supplied them with) used in the greeting, since it’s done automatically.

In case you want the short version of this section, always check that the sender is legitimate before you open an attachment. Be careful to not interact with adverts when visiting particular, dubious reputation web pages. If you’re not cautious, ransomware may be authorized to get into your computer. Even if the ad is very appealing, bear in mind that it may be just a ploy. Do not download from sources that are not reliable because you could easily get malicious software from there. If Torrents are your favored download source, at least download only torrents that have been used by other people. In other cases, program flaws may be used by the ransomware to enter. Make sure your software is always updated because of this. Software vendors release patches a regular basis, all you need to do is permit them to install.

What happened to your files

As soon as you open the malware file, the ransomware will start searching for certain file types to encrypt. Expect to see documents, photos and videos to be targeted since those files are very likely to be essential to you. The ransomware will use a strong encryption algorithm for file encryption once they’ve been located. Affected files will have a file attachment and this will help with identifying affected files. You will not be able to open them, and a ransom message should soon pop up, which should contain information about buying a decryption utility. Depending on the ransomware, you may be asked to pay $100 or a even up to $1000. It is up to you whether to pay the ransom, but do consider why malware researchers don’t suggest that option. You need to also explore other file recovery options. If it’s possible for the ransomware to be cracked, it’s probable that that a free decryptor has been released, developed by malicious software analysts. You may have also backed up your files in some way but not remember it. Or maybe the ransomware left the Shadow copies of your files, which indicated they might be recoverable using a specific program. If you’re yet to do it, we hope you buy some kind of backup soon, so that you do not jeopardize your files again. If you did make backup prior to the infection taking place, you will be able to restore files after you erase Serpom ransomware.

Ways to eliminate Serpom ransomware

We do not advise attempting to erase the threat manually. Permanent harm might be done to your computer, if you make a mistake. What you ought to do is get anti-malware, a utility that will do everything for you. You should not run into trouble since those utilities are made to uninstall Serpom ransomware and similar infections. The files will stay encrypted however, as the application isn’t meant to aid you with that. File recovery will have to be performed by you.

Download Removal Toolto remove Serpom ransomware

Learn how to remove Serpom ransomware from your computer

• Step 1. Remove Serpom ransomware using Safe Mode with Networking.
• Step 2. Remove Serpom ransomware using System Restore
• Step 3. Recover your data

Step 1. Remove Serpom ransomware using Safe Mode with Networking.

• a) Step 1. Access Safe Mode with Networking.
• b) Step 2. Remove Serpom ransomware.

a) Step 1. Access Safe Mode with Networking.

For Windows 7/Vista/XP

1. Start → Shutdown → Restart → OK.
2. Press and keep pressing F8 until Advanced Boot Options appears.
3. Choose Safe Mode with Networking

For Windows 8/10 users

1. Press the power button that appears at the Windows login screen. Press and hold Shift. Click Restart.
2. Troubleshoot → Advanced options → Startup Settings → Restart.
3. Choose Enable Safe Mode with Networking.

b) Step 2. Remove Serpom ransomware.

You will now need to open your browser and download some kind of anti-malware software. Choose a trustworthy one, install it and have it scan your computer for malicious threats. When the ransomware is found, remove it. If, for some reason, you can't access Safe Mode with Networking, go with another option.

Step 2. Remove Serpom ransomware using System Restore

• a) Step 1. Access Safe Mode with Command Prompt.
• b) Step 2. Restore files and settings.

a) Step 1. Access Safe Mode with Command Prompt.

For Windows 7/Vista/XP

1. Start → Shutdown → Restart → OK.
2. Press and keep pressing F8 until Advanced Boot Options appears.
3. Select Safe Mode with Command Prompt.

For Windows 8/10 users

1. Press the power button that appears at the Windows login screen. Press and hold Shift. Click Restart.
2. Troubleshoot → Advanced options → Startup Settings → Restart.
3. Choose Enable Safe Mode with Command Prompt.

b) Step 2. Restore files and settings.

1. You will need to type in cd restore in the window that appears. Press Enter.
2. Type in rstrui.exe and again, press Enter.
3. A window will pop-up and you should press Next. Choose a restore point and press Next again.
4. Press Yes.

While this should have taken care of the ransomware, you might want to download anti-malware just to be sure no other threats are lurking.  

Step 3. Recover your data

• a) Using Data Recovery Pro to recover encrypted files.
• b) Restore files through Windows Previous Versions
• c) Using Shadow Explorer to recover files

While backup is essential, there is still quite a few users who do not have it. If you are one of them, you can try the below provided methods and you just might be able to recover files.

a) Using Data Recovery Pro to recover encrypted files.

1. Download Data Recovery Pro, preferably from a trustworthy website.
2. Scan your device for recoverable files.
3. Recover them.

b) Restore files through Windows Previous Versions

If you had System Restore enabled, you can recover files through Windows Previous Versions.

1. Find a file you want to recover.
2. Right-click on it.
3. Select Properties and then Previous versions.
4. Pick the version of the file you want to recover and press Restore.

c) Using Shadow Explorer to recover files

If you are lucky, the ransomware did not delete your shadow copies. They are made by your system automatically for when system crashes.

1. Go to the official website (shadowexplorer.com) and acquire the Shadow Explorer application.
2. Set up and open it.
3. Press on the drop down menu and pick the disk you want.
4. If folders are recoverable, they will appear there. Press on the folder and then Export.

* SpyHunter scanner, published on this site, is intended to be used only as a detection tool. More info on SpyHunter. To use the removal functionality, you will need to purchase the full version of SpyHunter. If you wish to uninstall SpyHunter, click here.