Malware

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About this malware

[backup.iso@aol.com].iso ransomware will lock your files and request that you pay for a decryption key. Ransomware is regarded as a high-level infection, which could lead to highly serious consequences. As soon as the ransomware launches, it searches for specific types of files to lock. Ransomware targets particular files, and those are files that hold the most value to people. You won’t be able to open files so easily, they will have to be decrypted using a specialized key, which is in the hands of the criminals who encrypted your files in the first place. We should mention that malicious software researchers sometimes release free decryptors, if they can crack the ransomware. If backup isn’t available, waiting for that free decryptor is your only option.

In addition to finding files encrypted, a ransom note will also be placed on your operating system. The ransom note will include information about what happened to your files, and you will be asked to pay a ransom so as to get your files back. Our next statement will not surprise you but it is not advised to pay the crooks anything. Crooks simply taking your money and not helping you recover files is not a surprising scenario. To believe that they will send you a decryptor means you need to trust hackers, and doing that is rather naive. Also, if you don’t wish to end up in this situation again, you need to have reliable backup to store copies of your files. You simply have to remove [backup.iso@aol.com].iso ransomware if you do have backup.

Download Removal Toolto remove [backup.iso@aol.com].iso ransomware

If you remember opening a strange email attachment or downloading some type of update, that is how you could have infected your computer. These are the most frequent methods used for ransomware distribution.

Ransomware distribution ways

Spam emails and false updates are probably how you got ransomware, even though other distribution methods also exist. If you opened an attachment that came with a spam email, we recommend you be more cautious. If you get an email from an unknown sender, you need to cautiously check the contents before opening the attachment. It’s also rather common to see hackers pretending to be from notable companies, as a familiar name would make users less careful. For example, senders pretend to be from Amazon or eBay, with the email saying that strange behavior was noticed on your account. But, these kinds of emails are not difficult to check. Look into the email address and see if it is among the ones used by the company, and if you see no records of the address used by someone real, do not open the attachment. It is also recommended to scan the file with a malicious software scanner.

It’s also not impossible that the malware tricked you into installing a fake program update. Alerts promoting bogus software updates are usually encountered when visiting sites that have a dubious reputation. Bogus updates appearing in advertisement or banner form are also rather common. Nevertheless, because updates are never pushed this way, users who know how updates work will not fall for it. Unless you wish to put your device in danger, never download anything from ads or other untrustworthy sources. When your program requires an update, either the software in question will alert you, or it’ll automatically update.

What does this malware do

If you’re wondering what is going on with your files, they were locked. As soon as the malware file was opened, the ransomware began its file encryption process, which you may not have necessarily noticed. Encrypted files will now have an extension, which will help you differentiate affected files. File encryption has been carried out via a complex encryption algorithm so attempting to open them is no use. Information about what you need to do to recover your files should be on the ransom note. All ransom notes seem essentially the same, they first explain that your files have been encrypted, request for that you pay and then threaten you with erasing files for good if a payment is not made. It is not impossible that cyber crooks behind this ransomware have the only available decryptor but even if that’s true, it’s not suggested to give into the requests. Trusting people to blame for your file encryption to keep their word isn’t exactly the best idea. Furthermore, the crooks could target you specifically in their future malware attack, knowing that you would be inclined to give into the demands.

Instead of paying, check your storage devices and social media accounts to see if your files are stored somewhere but you have simply forgotten. We suggest you store all of your encrypted files somewhere, for when or if researchers specializing in malicious software manage to make a free decryption tool. Whichever choice you pick, it’s still necessary to uninstall [backup.iso@aol.com].iso ransomware.

Backups need to be made on a routine basis, so hopefully you’ll begin doing that. There is always a risk that you could lose your files, so having backup is essential. A couple of backup options are available, and they are well worth the purchase if you don’t want to lose your files.

Ways to terminate [backup.iso@aol.com].iso ransomware

Trying to uninstall ransomware manually could result in more damage so it isn’t recommended to attempt it. Instead, download malware removal program to take care of the threat. Sometimes, users need to load their systems in Safe Mode so as for malicious software removal program to work. Scan your system, and when it’s found, erase [backup.iso@aol.com].iso ransomware. Alas, malicious software removal program will not be able to assist you with file decryption, it’ll just just take care of deleting the infection.

Download Removal Toolto remove [backup.iso@aol.com].iso ransomware

Learn how to remove [backup.iso@aol.com].iso ransomware from your computer

Step 1. Remove [backup.iso@aol.com].iso ransomware using Safe Mode with Networking.

a) Step 1. Access Safe Mode with Networking.

For Windows 7/Vista/XP
  1. Start → Shutdown → Restart → OK. win-xp-restart Remove [backup.iso@aol.com].iso ransomware
  2. Press and keep pressing F8 until Advanced Boot Options appears.
  3. Choose Safe Mode with Networking win-xp-safe-mode Remove [backup.iso@aol.com].iso ransomware
For Windows 8/10 users
  1. Press the power button that appears at the Windows login screen. Press and hold Shift. Click Restart. win-10-restart Remove [backup.iso@aol.com].iso ransomware
  2. Troubleshoot → Advanced options → Startup Settings → Restart. win-10-options Remove [backup.iso@aol.com].iso ransomware
  3. Choose Enable Safe Mode with Networking. win-10-boot-menu Remove [backup.iso@aol.com].iso ransomware

b) Step 2. Remove [backup.iso@aol.com].iso ransomware.

You will now need to open your browser and download some kind of anti-malware software. Choose a trustworthy one, install it and have it scan your computer for malicious threats. When the ransomware is found, remove it. If, for some reason, you can't access Safe Mode with Networking, go with another option.

Step 2. Remove [backup.iso@aol.com].iso ransomware using System Restore

a) Step 1. Access Safe Mode with Command Prompt.

For Windows 7/Vista/XP
  1. Start → Shutdown → Restart → OK. win-xp-restart Remove [backup.iso@aol.com].iso ransomware
  2. Press and keep pressing F8 until Advanced Boot Options appears.
  3. Select Safe Mode with Command Prompt. win-xp-safe-mode Remove [backup.iso@aol.com].iso ransomware
For Windows 8/10 users
  1. Press the power button that appears at the Windows login screen. Press and hold Shift. Click Restart. win-10-restart Remove [backup.iso@aol.com].iso ransomware
  2. Troubleshoot → Advanced options → Startup Settings → Restart. win-10-options Remove [backup.iso@aol.com].iso ransomware
  3. Choose Enable Safe Mode with Command Prompt. win-10-boot-menu Remove [backup.iso@aol.com].iso ransomware

b) Step 2. Restore files and settings.

  1. You will need to type in cd restore in the window that appears. Press Enter.
  2. Type in rstrui.exe and again, press Enter. command-promt-restore Remove [backup.iso@aol.com].iso ransomware
  3. A window will pop-up and you should press Next. Choose a restore point and press Next again. windows-restore-point Remove [backup.iso@aol.com].iso ransomware
  4. Press Yes.
While this should have taken care of the ransomware, you might want to download anti-malware just to be sure no other threats are lurking.  

Step 3. Recover your data

While backup is essential, there is still quite a few users who do not have it. If you are one of them, you can try the below provided methods and you just might be able to recover files.

a) Using Data Recovery Pro to recover encrypted files.

  1. Download Data Recovery Pro, preferably from a trustworthy website.
  2. Scan your device for recoverable files. data-recovery-pro Remove [backup.iso@aol.com].iso ransomware
  3. Recover them.

b) Restore files through Windows Previous Versions

If you had System Restore enabled, you can recover files through Windows Previous Versions.
  1. Find a file you want to recover.
  2. Right-click on it.
  3. Select Properties and then Previous versions. windows-previous-version Remove [backup.iso@aol.com].iso ransomware
  4. Pick the version of the file you want to recover and press Restore.

c) Using Shadow Explorer to recover files

If you are lucky, the ransomware did not delete your shadow copies. They are made by your system automatically for when system crashes.
  1. Go to the official website (shadowexplorer.com) and acquire the Shadow Explorer application.
  2. Set up and open it.
  3. Press on the drop down menu and pick the disk you want. shadow-explorer Remove [backup.iso@aol.com].iso ransomware
  4. If folders are recoverable, they will appear there. Press on the folder and then Export.

* SpyHunter scanner, published on this site, is intended to be used only as a detection tool. More info on SpyHunter. To use the removal functionality, you will need to purchase the full version of SpyHunter. If you wish to uninstall SpyHunter, click here.

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