Malware

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What is ransomware

The ransomware known as PTP ransomware is categorized as a serious threat, due to the amount of harm it might do to your computer. It is possible it is your first time running into this type of malware, in which case, you might be particularly shocked. Files will be unavailable if file encrypting malware has locked them, for which it usually uses strong encryption algorithms. Ransomware is believed to be one of the most harmful threats you can have because decrypting files isn’t always likely. You will be given the option of recovering files by paying the ransom, but that isn’t the encouraged option. First of all, paying will not guarantee that files are decrypted. Think about what’s there to stop criminals from just taking your money. Furthermore, your money would also support their future ransomware or other malware projects. It’s already supposed that ransomware costs millions of dollars in losses to businesses in 2017, and that is an estimation only. The more victims pay, the more profitable it becomes, thus drawing more people who are lured by easy money. You could end up in this type of situation again, so investing the demanded money into backup would be wiser because you wouldn’t need to worry about your files. If you did have backup prior to infection, uninstall PTP ransomware and recover data from there. If you’re not sure about how you got the contamination, the most common methods will be discussed in the following paragraph.
Download Removal Toolto remove PTP ransomware

How is ransomware spread

Rather basic methods are used for spreading ransomware, such as spam email and malicious downloads. A lot of data encrypting malicious programs rely on user negligence when opening email attachments and more sophisticated methods aren’t necessarily needed. However, there are ransomware that use more elaborate methods. Hackers do not have to do much, just write a simple email that less cautious users could fall for, add the infected file to the email and send it to hundreds of people, who may think the sender is someone trustworthy. People are more likely to open money-related emails, thus those types of topics are frequently used. If crooks used the name of a company such as Amazon, users might open the attachment without thinking if crooks just say there has been dubious activity in the account or a purchase was made and the receipt is added. When you’re dealing with emails, there are certain signs to look out for if you wish to protect your device. It is essential that you check the sender to see whether they are known to you and if they are reliable. And if you do know them, double-check the email address to make sure it matches the person’s/company’s real address. Grammar errors are also a sign that the email might not be what you think. The greeting used might also be a hint, as legitimate companies whose email is important enough to open would use your name, instead of greetings like Dear Customer/Member. Out-of-date program vulnerabilities may also be used by ransomware to enter your system. All programs have vulnerabilities but when they are found, they are usually patched by software makes so that malware can’t take advantage of it to infect. Unfortunately, as proven by the WannaCry ransomware, not everyone installs those fixes, for different reasons. It is highly essential that you regularly patch your programs because if a weak spot is serious, it can be used by all types of malicious software. If you think the alerts about updates troublesome, you can set them up to install automatically.

What does it do

Ransomware doesn’t target all files, only certain types, and when they are located, they are locked almost immediately. You will not be able to open your files, so even if you don’t realize what’s going in the beginning, you’ll know eventually. Look for strange file extensions attached to files that were encrypted, they they’ll help identify the data encoding malicious program. Strong encryption algorithms could have been used to encode your files, which might mean that you can’t decrypt them. If you’re still not sure what is going on, the ransom notification will reveal everything. A decryptor will be offered to you, in exchange for money obviously, and cyber crooks will alert to not use other methods because it could lead to permanently damaged files. A clear price should be displayed in the note but if it isn’t, you will have to email criminals through their provided address. For the reasons already discussed, paying the for the decryption utility is not a recommended option. Only consider complying with the demands when everything else fails. Maybe you have forgotten that you have made backup for your data. In some cases, users could even find free decryptors. If the data encrypting malicious program is decryptable, someone might be able to release a decryption utility for free. Take that into consideration before paying the requested money even crosses your mind. If you use some of that sum for backup, you would not be put in this kind of situation again since your data would be stored somewhere safe. If backup was created before the infection invaded, you might restore data after you erase PTP ransomware virus. Try to familiarize with how a file encoding malicious program is spread so that you can avoid it in the future. Make sure your software is updated whenever an update is released, you don’t randomly open files added to emails, and you only download things from sources you know to be safe.

PTP ransomware removal

In order to terminate the data encrypting malware if it is still present on the computer, use file encoding malware. It might be tricky to manually fix PTP ransomware virus because you could end up accidentally doing damage to your device. Opting to use an anti-malware tool is a smarter choice. These kinds of tools exist for the purpose of removing these types of threats, depending on the tool, even preventing them from entering in the first place. Research which malware removal software would best match what you need, download it, and perform a complete device scan once you install it. The utility isn’t capable of restoring your files, however. After you eliminate the ransomware, ensure you regularly make backup for all files you do not wish lost.
Download Removal Toolto remove PTP ransomware

Learn how to remove PTP ransomware from your computer

Step 1. Remove PTP ransomware using Safe Mode with Networking.

a) Step 1. Access Safe Mode with Networking.

For Windows 7/Vista/XP
  1. Start → Shutdown → Restart → OK. win-xp-restart Uninstall PTP ransomware
  2. Press and keep pressing F8 until Advanced Boot Options appears.
  3. Choose Safe Mode with Networking win-xp-safe-mode Uninstall PTP ransomware
For Windows 8/10 users
  1. Press the power button that appears at the Windows login screen. Press and hold Shift. Click Restart. win-10-restart Uninstall PTP ransomware
  2. Troubleshoot → Advanced options → Startup Settings → Restart. win-10-options Uninstall PTP ransomware
  3. Choose Enable Safe Mode with Networking. win-10-boot-menu Uninstall PTP ransomware

b) Step 2. Remove PTP ransomware.

You will now need to open your browser and download some kind of anti-malware software. Choose a trustworthy one, install it and have it scan your computer for malicious threats. When the ransomware is found, remove it. If, for some reason, you can't access Safe Mode with Networking, go with another option.

Step 2. Remove PTP ransomware using System Restore

a) Step 1. Access Safe Mode with Command Prompt.

For Windows 7/Vista/XP
  1. Start → Shutdown → Restart → OK. win-xp-restart Uninstall PTP ransomware
  2. Press and keep pressing F8 until Advanced Boot Options appears.
  3. Select Safe Mode with Command Prompt. win-xp-safe-mode Uninstall PTP ransomware
For Windows 8/10 users
  1. Press the power button that appears at the Windows login screen. Press and hold Shift. Click Restart. win-10-restart Uninstall PTP ransomware
  2. Troubleshoot → Advanced options → Startup Settings → Restart. win-10-options Uninstall PTP ransomware
  3. Choose Enable Safe Mode with Command Prompt. win-10-boot-menu Uninstall PTP ransomware

b) Step 2. Restore files and settings.

  1. You will need to type in cd restore in the window that appears. Press Enter.
  2. Type in rstrui.exe and again, press Enter. command-promt-restore Uninstall PTP ransomware
  3. A window will pop-up and you should press Next. Choose a restore point and press Next again. windows-restore-point Uninstall PTP ransomware
  4. Press Yes.
While this should have taken care of the ransomware, you might want to download anti-malware just to be sure no other threats are lurking.  

Step 3. Recover your data

While backup is essential, there is still quite a few users who do not have it. If you are one of them, you can try the below provided methods and you just might be able to recover files.

a) Using Data Recovery Pro to recover encrypted files.

  1. Download Data Recovery Pro, preferably from a trustworthy website.
  2. Scan your device for recoverable files. data-recovery-pro Uninstall PTP ransomware
  3. Recover them.

b) Restore files through Windows Previous Versions

If you had System Restore enabled, you can recover files through Windows Previous Versions.
  1. Find a file you want to recover.
  2. Right-click on it.
  3. Select Properties and then Previous versions. windows-previous-version Uninstall PTP ransomware
  4. Pick the version of the file you want to recover and press Restore.

c) Using Shadow Explorer to recover files

If you are lucky, the ransomware did not delete your shadow copies. They are made by your system automatically for when system crashes.
  1. Go to the official website (shadowexplorer.com) and acquire the Shadow Explorer application.
  2. Set up and open it.
  3. Press on the drop down menu and pick the disk you want. shadow-explorer Uninstall PTP ransomware
  4. If folders are recoverable, they will appear there. Press on the folder and then Export.

* SpyHunter scanner, published on this site, is intended to be used only as a detection tool. More info on SpyHunter. To use the removal functionality, you will need to purchase the full version of SpyHunter. If you wish to uninstall SpyHunter, click here.

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