Remove [Decryptex@airmail.cc].DEXX ransomware

What kind of threat are you dealing with

[Decryptex@airmail.cc].DEXX ransomware is classified as a dangerous malware infection, that might permanently lock your files. Ransomware is the more widespread classification for this type of malware. There are various ways you might have picked up the threat, such as via spam email attachments, infected adverts or downloads from sources that aren’t trustworthy. We will further explore this in a later paragraph. A ransomware infection can bring about very serious outcomes, so you need to be aware of how you can prevent it from getting in. If you don’t know what file-encrypting malware is, you could be particularly shocked to find that your files have been encrypted. A ransom message should make an appearance soon after the files become locked, and it’ll demand that you buy the decryption utility. Paying the ransom is not the wisest idea, seeing as it is hackers that you’re dealing with, who will feel no obligation to aid you. It’s much more possible that they won’t aid you. It should also be pointed out that the money will probably support future malware projects. We advise looking into a free decryptor, a malware researcher could have been able to crack the ransomware and release a decryption utility. Before making any rash decisions, carefully look into other options first. And if file backup is available, you may just recover them after you terminate [Decryptex@airmail.cc].DEXX ransomware.

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How to avoid a ransomware infection

If you want this to be the single time you have ransomware, we advise you attentively read the following paragraphs. It isn’t abnormal for ransomware to use more sophisticated methods to spread, although it usually employs the simpler ones. Ransomware creators/distributors with little knowledge/experience tend to use methods that don’t require advanced knowledge, like sending spam or hosting the infection on download platforms. By opening a spam email attachment is probably how you got the ransomware. Crooks have large databases full of possible victim email addresses, and all that’s needed to be done is write a somewhat convincing email and add the file contaminated with the malware to it. If it’s your first time dealing with such a spam campaign, you might fall for it, although if if you know what to look for, it ought to be pretty evident. Grammar mistakes in the text and a non legitimate looking sender address could be a sign that you may be dealing with malware. We wouldn’t be shocking if you encountered popular company names like Amazon or eBay because people would lower their guard when dealing with a sender they are familiar with. It’s advised that even if the sender is familiar, you should still always check the sender’s address. Check for your name mentioned anywhere in the email, in the greeting for example, and if it isn’t, that should raise alarm bells. If a company with whom you have dealt with before emails you, they will always address you by name, instead of basic greetings, such as Member/User/Customer. So if you have used Amazon before, and they send you an email, you’ll be addressed by name, and not as Member, etc.

If you want the short version of this section, always check that the sender is legitimate before opening an attachment. And if you are on a dubious website, avoid adverts as much as possible. If you do, you could end up with a malicious infection. Ads, especially ones on dubious web pages are hardly trustworthy, so do not engage with them. It is also suggested to stop using unreliable platforms as download sources, which may be harboring some type of malicious software. If you are downloading via torrents, you should always check whether the torrent is secure by reading the comments. In other cases, malware can also misuse software flaws to enter. For this reason keep your programs updated. All you need to do is install the patches that software vendors release.

How does file-encrypting malware act

Ransomware normally begin encrypting files as soon as you launch it. Don’t be surprised to see photos, documents, etc encrypted as those are likely to hold some value to you. So as to lock the identified files, the file-encrypting malware will use a strong encryption algorithm to lock your files. The encrypted files will have a file extension added to them, so you will easily notice which ones have been affected. You will then see a ransom message, in which crooks will explain what happened and ask you to pay for a decryptor. How much you are demanded to pay really depends on the ransomware, the amount could be $50 or it may be a $1000. We’ve explained above why complying with the requests isn’t the option we advise, it’s your files, thus you make the decision. Before you think about paying, you need to look into all other data restoring options. Malicious software researchers are occasionally able to crack ransomware, therefore you may find a free decryptor. Try to remember maybe you have backed up some of your files somewhere. Your computer stores copies of your files, which are known as Shadow copies, and it is somewhat probable ransomware didn’t remove them, therefore you might recover them through Shadow Explorer. And if you don’t want to end up in this kind of situation again, make sure you do routine backups. If you did make backup prior to infection, file restoring ought to be performed after you uninstall [Decryptex@airmail.cc].DEXX ransomware.

Ways to terminate [Decryptex@airmail.cc].DEXX ransomware

Manual uninstallation isn’t recommended, just to be clear. You could bring about irreversible harm to your device, if you make an error. We advise employing an anti-malware tool instead. There shouldn’t be any issues as those programs are developed to eliminate [Decryptex@airmail.cc].DEXX ransomware and similar threats. Bear in mind, however, that the tool doesn’t have the ability to restore your files, so it won’t be able to do anything about them. This means you will have to research how to restore files yourself.

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Learn how to remove [Decryptex@airmail.cc].DEXX ransomware from your computer

• Step 1. Remove [Decryptex@airmail.cc].DEXX ransomware using Safe Mode with Networking.
• Step 2. Remove [Decryptex@airmail.cc].DEXX ransomware using System Restore
• Step 3. Recover your data

Step 1. Remove [Decryptex@airmail.cc].DEXX ransomware using Safe Mode with Networking.

• a) Step 1. Access Safe Mode with Networking.
• b) Step 2. Remove [Decryptex@airmail.cc].DEXX ransomware.

a) Step 1. Access Safe Mode with Networking.

For Windows 7/Vista/XP

1. Start → Shutdown → Restart → OK.
2. Press and keep pressing F8 until Advanced Boot Options appears.
3. Choose Safe Mode with Networking

For Windows 8/10 users

1. Press the power button that appears at the Windows login screen. Press and hold Shift. Click Restart.
2. Troubleshoot → Advanced options → Startup Settings → Restart.
3. Choose Enable Safe Mode with Networking.

b) Step 2. Remove [Decryptex@airmail.cc].DEXX ransomware.

You will now need to open your browser and download some kind of anti-malware software. Choose a trustworthy one, install it and have it scan your computer for malicious threats. When the ransomware is found, remove it. If, for some reason, you can't access Safe Mode with Networking, go with another option.

Step 2. Remove [Decryptex@airmail.cc].DEXX ransomware using System Restore

• a) Step 1. Access Safe Mode with Command Prompt.
• b) Step 2. Restore files and settings.

a) Step 1. Access Safe Mode with Command Prompt.

For Windows 7/Vista/XP

1. Start → Shutdown → Restart → OK.
2. Press and keep pressing F8 until Advanced Boot Options appears.
3. Select Safe Mode with Command Prompt.

For Windows 8/10 users

1. Press the power button that appears at the Windows login screen. Press and hold Shift. Click Restart.
2. Troubleshoot → Advanced options → Startup Settings → Restart.
3. Choose Enable Safe Mode with Command Prompt.

b) Step 2. Restore files and settings.

1. You will need to type in cd restore in the window that appears. Press Enter.
2. Type in rstrui.exe and again, press Enter.
3. A window will pop-up and you should press Next. Choose a restore point and press Next again.
4. Press Yes.

While this should have taken care of the ransomware, you might want to download anti-malware just to be sure no other threats are lurking.  

Step 3. Recover your data

• a) Using Data Recovery Pro to recover encrypted files.
• b) Restore files through Windows Previous Versions
• c) Using Shadow Explorer to recover files

While backup is essential, there is still quite a few users who do not have it. If you are one of them, you can try the below provided methods and you just might be able to recover files.

a) Using Data Recovery Pro to recover encrypted files.

1. Download Data Recovery Pro, preferably from a trustworthy website.
2. Scan your device for recoverable files.
3. Recover them.

b) Restore files through Windows Previous Versions

If you had System Restore enabled, you can recover files through Windows Previous Versions.

1. Find a file you want to recover.
2. Right-click on it.
3. Select Properties and then Previous versions.
4. Pick the version of the file you want to recover and press Restore.

c) Using Shadow Explorer to recover files

If you are lucky, the ransomware did not delete your shadow copies. They are made by your system automatically for when system crashes.

1. Go to the official website (shadowexplorer.com) and acquire the Shadow Explorer application.
2. Set up and open it.
3. Press on the drop down menu and pick the disk you want.
4. If folders are recoverable, they will appear there. Press on the folder and then Export.

* SpyHunter scanner, published on this site, is intended to be used only as a detection tool. More info on SpyHunter. To use the removal functionality, you will need to purchase the full version of SpyHunter. If you wish to uninstall SpyHunter, click here.