.Phoenix Ransomware file virus — How to Remove It

What is file encrypting malware

.phoenix Ransomware ransomware is a piece of malicious program that’ll encode your files. Depending on what type of ransomware it is, you might end up permanently losing access to your files. Another reason why data encoding malware is believed to be so harmful is that threat is rather easy to obtain. Infection can happen via spam emails, malicious adverts or bogus downloads. After the encoding process is finished, it’ll ask that you pay a specific amount of money for a for a method to decode data. Depending on which ransomware you have, the money asked will differ. If you are considering paying, look into alternatives first. We highly doubt crooks will have a moral responsibility to return your files, so you may end up receiving nothing. There are many accounts of people getting nothing after complying with the demands. It would be a better idea to buy backup with that money. A lot of backup options are available for you, you just need to choose the right one. And if by accident you do have backup, just remove .phoenix Ransomware and then proceed to file restoration. It’s important that you prepare for these kinds of situations because another similar contamination is likely forthcoming. In order to safeguard a device, one must always be on the lookout for possible threats, becoming familiar with their spread methods.

Download Removal Toolto remove .phoenix Ransomware

File encrypting malicious software spread methods

does not use sophisticated infiltration methods and tends to stick to sending out corrupted email attachments, compromised ads and corrupting downloads. However, that does not mean more complicated methods won’t be used by some data encrypting malicious software.

You likely got the infection via email attachment, which may have came from an email that at first glance appears to be completely legitimate. You open the email, download and open the attachment and the ransomware is now able to begin the encoding process. Criminals could make those emails very convincing, normally using topics like money and taxes, which is why it is not that surprising that plenty of people open those attachments. Usage of basic greetings (Dear Customer/Member), strong pressure to open the file added, and many grammatical mistakes are what you ought to look out for when dealing with emails from unknown senders that contain files. Your name would be automatically inserted into an email if the sender was from a company whose email ought to be opened. Expect to see company names like Amazon or PayPal used in those emails, as a familiar name would make the email appear more real. Infected ads and bogus downloads may also lead to an infection. Certain adverts might be infected, so it’s best if you refrain from pressing on them when on suspicious reputation web pages. And stick to legitimate download sources as frequently as possible, because otherwise you could be putting your device in danger. Avoid downloading anything from ads, as they aren’t good sources. If an application had to update itself, it would do it itself or notify you, but never via browser.

What happened to your files?

If you infect your computer, you might be facing permanently locked data, and that is what makes ransomware so harmful. It has a list of files types it would target, and it will take a short time to find and encode them all. All encrypted files will have an extension attached to them. Ransomware will use strong encryption algorithms, which are not always possible to break. When the encryption process is finished, a ransom note will be dropped, with instructions on how to proceed. The creators/distributors of the ransomware will offer you a decryption program, which you evidently have to pay for, and that’s not what we recommend. If you are expecting the cyber crooks who locked your files in the first place to keep their word, you may be disappointed, because there is little preventing them from just taking your money. Moreover, your money would support their future activity. The easily made money is constantly luring crooks to the business, which is estimated to have made $1 billion in 2016. Like we said above, buying backup would be better, which would ensure that your data is secure. And you would not be putting your files in danger if this kind of threat hijacked your computer again. If you are not going to comply with the requests, proceed to terminate .phoenix Ransomware in case it is still operating. And attempt to avoid such infections in the future.

.phoenix Ransomware termination

For the process of getting rid of the file encoding malicious program from your device, you will need to acquire anti-malware utility, if you don’t already have one. Because your device got infected in the first place, and because you are reading this, you might not be very tech-savvy, which is why it isn’t recommended to manually remove .phoenix Ransomware. Instead of endangering your computer, implement anti-malware software. The program would detect and remove .phoenix Ransomware. So that you aren’t left on your own, we have prepared guidelines below this report to help you. Keep in mind that the program won’t help with data decryption, all it’ll do is make sure the infection is gotten rid of. But, you ought to also bear in mind that some data encrypting malware is decryptable, and malware researchers could create free decryption utilities.

Download Removal Toolto remove .phoenix Ransomware

Learn how to remove .phoenix Ransomware from your computer

• Step 1. Remove .phoenix Ransomware using Safe Mode with Networking.
• Step 2. Remove .phoenix Ransomware using System Restore
• Step 3. Recover your data

Step 1. Remove .phoenix Ransomware using Safe Mode with Networking.

• a) Step 1. Access Safe Mode with Networking.
• b) Step 2. Remove .phoenix Ransomware.

a) Step 1. Access Safe Mode with Networking.

For Windows 7/Vista/XP

1. Start → Shutdown → Restart → OK.
2. Press and keep pressing F8 until Advanced Boot Options appears.
3. Choose Safe Mode with Networking

For Windows 8/10 users

1. Press the power button that appears at the Windows login screen. Press and hold Shift. Click Restart.
2. Troubleshoot → Advanced options → Startup Settings → Restart.
3. Choose Enable Safe Mode with Networking.

b) Step 2. Remove .phoenix Ransomware.

You will now need to open your browser and download some kind of anti-malware software. Choose a trustworthy one, install it and have it scan your computer for malicious threats. When the ransomware is found, remove it. If, for some reason, you can't access Safe Mode with Networking, go with another option.

Step 2. Remove .phoenix Ransomware using System Restore

• a) Step 1. Access Safe Mode with Command Prompt.
• b) Step 2. Restore files and settings.

a) Step 1. Access Safe Mode with Command Prompt.

For Windows 7/Vista/XP

1. Start → Shutdown → Restart → OK.
2. Press and keep pressing F8 until Advanced Boot Options appears.
3. Select Safe Mode with Command Prompt.

For Windows 8/10 users

1. Press the power button that appears at the Windows login screen. Press and hold Shift. Click Restart.
2. Troubleshoot → Advanced options → Startup Settings → Restart.
3. Choose Enable Safe Mode with Command Prompt.

b) Step 2. Restore files and settings.

1. You will need to type in cd restore in the window that appears. Press Enter.
2. Type in rstrui.exe and again, press Enter.
3. A window will pop-up and you should press Next. Choose a restore point and press Next again.
4. Press Yes.

While this should have taken care of the ransomware, you might want to download anti-malware just to be sure no other threats are lurking.  

Step 3. Recover your data

• a) Using Data Recovery Pro to recover encrypted files.
• b) Restore files through Windows Previous Versions
• c) Using Shadow Explorer to recover files

While backup is essential, there is still quite a few users who do not have it. If you are one of them, you can try the below provided methods and you just might be able to recover files.

a) Using Data Recovery Pro to recover encrypted files.

1. Download Data Recovery Pro, preferably from a trustworthy website.
2. Scan your device for recoverable files.
3. Recover them.

b) Restore files through Windows Previous Versions

If you had System Restore enabled, you can recover files through Windows Previous Versions.

1. Find a file you want to recover.
2. Right-click on it.
3. Select Properties and then Previous versions.
4. Pick the version of the file you want to recover and press Restore.

c) Using Shadow Explorer to recover files

If you are lucky, the ransomware did not delete your shadow copies. They are made by your system automatically for when system crashes.

1. Go to the official website (shadowexplorer.com) and acquire the Shadow Explorer application.
2. Set up and open it.
3. Press on the drop down menu and pick the disk you want.
4. If folders are recoverable, they will appear there. Press on the folder and then Export.

* SpyHunter scanner, published on this site, is intended to be used only as a detection tool. More info on SpyHunter. To use the removal functionality, you will need to purchase the full version of SpyHunter. If you wish to uninstall SpyHunter, click here.